What products will I be selling on my Online Store?
- Electronics & Gadgets from approved suppliers.
- Notebooks, Tablets and Cellular, Desktop Computers, Components
- External Storage, Software, Printers and Imaging, Audio Products
- Bags, Cases & Sleeves, Consumables, CD & DVD Media
- UPS Solutions, Projectors, Networking, Servers
- Warranty Extension, Workstations, Carepacks, Point of Sale
- Drones, cameras etc
What is the procedure after I have made payment for my Online Store?
After receipt of the Proof of Payment, you will be sent an order form to complete and sign and return to us.
Once received, a welcome letter from the Developers will be sent to you with step-by-step instructions on how to setup your Paypal/Payfast accounts and what link you have to send them to integrate same with your site.
How long does it take to set up my Online shop?
The setup of your site takes 8 working days and, once approved by you, will then go live. During this period they will also liaise with you regarding the design of your logo your preferred mark-up percentage etc..etc.
What else am I supposed to do during the set up period?
As long as you respond promptly with questions and instructions from the web developers, it will be a smooth seamless process.
Do I get training?
Yes, you get full training on the back-end of your shop.
How to make changes, add products & categories etc.
How and where does training take place?
Training takes place Online. You will be sent videos & tutorials on all aspects of what to do when you need to do it.
May I add my own products?
Yes, we encourage you to add more products and categories to expand your business and provide your clients with a larger product offering. Remember, this is your business and you are free to run your business in a way to assure you make money.
How many products may I add to my site?
What type of products may I add?
You may add any product you wish. This is your business and you are free to decide.
What happens if I get stuck in the back-end after training?
You will be provided with the contact details of the support centre. Simply get in touch with them and they will gladly assist you.
Remember, you are not alone on this journey. The developers are there to assist you. You have ongoing support available.
Is this website Mobile friendly?
Yes, the website is completely responsive and can be viewed/operated on desktop, tablet and smartphones.
Is this a part time business or can I run it full time?
Depending on how much time you spend on promoting your business initially, you can eventually quit your full time job and run your business.
How much time do I have to spend per day on this business?
The choice is yours. We suggest you spend at least 1 hour per day initially to get it going.
Do I need a office to run my business from?
No, you can operate your business from anywhere in the world, as long as you have a laptop and internet connection.
What advertising media should I use to promote my business?
All social media platforms (Facebook, Twitter, Instagram, etc), Gumtree etc
How do I post products from my website to Facebook?
Each product on your website has all Social media icons below the product. Simply share the product to your Facebook page (or any other Social media platform) and post it. You can even Boost your posting on Facebook and make use of paid advertising options.
Who handles the delivery of products once ordered and who pays for delivery?
Once an order is placed by the customer he/she proceeds to check out. At check out a dropdown menu appears consisting of delivery methods, delivery lead times and a quote for each option. The customer clicks on his/her preferred delivery method and the costs get added to his/her invoice. He/she then pays using his/her Credit-/Debit card or EFT. You receive the money into your account.
3 Invoices are generated. One gets sent to the customer, one to the site owner (you) and one to the supplier.
The supplier then invoices you for the cost price of the goods (you keep your profit) plus delivery costs (which you received into your account).
Once you paid the supplier, he ships the goods directly to the customer.
What happens if the product is faulty?
The customer returns the product directly to the supplier and the supplier deals with that.
How much can I earn with this business?
The sky is your limit!
It all depends on how effective you do the marketing of your business
Remember, this is not a business in a Mall. You have to tell people about your business and get them to visit your website. Once you get them to your website, the products will do the selling!
I don’t know much about Facebook advertising. How can I learn more?
No problem, we will send you weekly tips & tricks to guide you through the processes. We will also send you information on Facebook Advertising Courses you can enrol with to become an expert!
Will my website be safe and protected for Online trading?
Yes, your site will be running on dedicated servers with SSL, your website has SSL and the Payment gateways have all SSL
Is this a fully functional online shop?
Yes, fully functional with preloaded stock, integrated payment gateways, fully automated from ordering through to delivery directly from supplier to customer.
There are loads of shops and IT companies that I will have to compete with.
You are welcome to list more products and suppliers to your site – the ECRP site comes with Tarsus as a base to get started but we like to encourage our ECRP Resellers to take things further and add their own products as they wish.
I need to be able to have Facebook, Twitter and Instagram social icons on site that users can be directed to my pages.
You can supply the links to us and we will implement this to your site accordingly
Payment gateways, PayPal, payfast, instant EFT?
Instant EFT is included with Payfast – you can send us your Payfast merchant ID and key and for Paypal your API username, password and signature as text (No snapshot please)
With regards to support what do u offer here and how will it work? Is there a charge if changes need to be made later?
We are available for support and assist with any questions or queries you may have.
We perform all maintenance and upgrades on our sites which are included in your ECRP site cost.
Any structural changes / themes / custom products (we add up to 20 for free) and other changes fall under our custom development service of which a marketing menu is available. Small changes such as phone numbers, social network linking etc. are performed free of charge and included in your registration cost.
Are you not creating competition between site owners by rolling out these sites?
The main thing here to remember is that our goal here is not to create competition between our resellers but to encourage each individual to customize their site and introduce each of our clients to the world of e-commerce. Remember that a department store such as GAME has thousands of stores available countrywide and each of them make money – you have a super large target audience online to create sales and revenue.
What platform do you use and which version?
What are the typical market related markup% for these product ranges?
20 – 40%
How long will you take to complete the project and what are your payment terms?
It will take about 8 working days for registrations, logo design and site installation. Our terms are full payment upfront before we register or design logo’s.
Will I have ownership of my website once completed?
Yes, you have full ownership
YOUR WEBSITE IS YOUR SILENT SALESMAN!
ALL YOU HAVE TO DO IS DIRECT CUSTOMERS TO YOUR WEBSITE!
HAPPY SELLING AND MAY YOU PROSPER!
WE ARE WITH YOU EVERY STEP OF YOUR JOURNEY TO FINANCIAL FREEDOM!